Privacy Policy

1. Information we collect

When you submit a contact form on the website, we collect the details you provide: name, email, phone number (if provided), and your inquiry message.

When you browse the site, analytics tools (Google Analytics, Meta Pixel) may automatically collect anonymized usage data — page views, session duration, device type, and referral source — only when these tools are active.

2. How we use your data

• To respond to and consult on inquiries submitted through our contact forms.
• To understand visitor traffic patterns and improve website content and usability.
• To measure marketing performance (when Google Analytics / Meta Pixel are active).

3. Data handling & storage

Form submissions are routed directly to IDAKE's internal operational channels to respond to you. They are not published publicly and are not kept in a bulk marketing database.

We do not sell, rent, or trade your personal data to third parties for commercial advertising.

4. Data security

All traffic between your browser and idake.vn is encrypted via HTTPS/TLS. We apply industry-standard technical measures to protect data in transit.

5. Cookies & analytics

The website may use technical cookies for display preferences and analytics cookies (via Google Analytics) to measure site visits. You may disable cookies in your browser settings without affecting your ability to view site content.

6. Your rights

You have the right to request access to, correction of, or deletion of contact information you submitted. To do so, please email tam@idake.vn with the subject [Personal Data Request]. We will respond within 5 business days.

7. Policy updates

If our data handling practices change, we will update this policy and revise the 'Last updated' date at the top of this page.